Going Green or Being Cheap

Going Green or Being Cheap – Customers favour businesses with sustainable development programs, make sure they understand yours. Being green is more significant today than ever before. Unfortunately, most attempts to deliver the message have been confused. Guests often perceive that a company’s attempt at reducing its carbon footprint is just a thinly veiled attempt…

Shrinking rooms sizes

Variety of room size is key to sector growth, and if the consumer is willing to adapt, so should brands. Over the last two years, I have been invited to see many new prototypes of proposed rooms within the sector; these range from 20m2 to 60m2. A question that I’m often asked is at what…

Workforce Training & Development Is Essential

Lack of investment in workforce training and development will leave a massive gap in meeting hospitality labour requirements. Let’s face it; the UK hasn’t got the best track record in the service elements of many industries, in particular, the hospitality sector. The last stats I read suggest that over 60% of the UK’s hospitality workforce…

Future-Proof Accommodations

Future-Proof Accommodations. Research suggests that investors should future-proof developments because consumer behaviour, which is disrupting multiple verticals, signals that products that can act in all accommodation sectors are in demand and it is forcing legislation to think differently. New generations of renters and travellers think differently about how they visit, live, and work in cities.…

Hotel or Aparthotel – is there a difference?

Hotel or Aparthotel. I’m often asked, “what’s the difference?” and herein lies a fundamental issue that clouds the sector. Instead of starting a conversation about the financial structure of a particular property or the value of a specific brand, one must first try to clarify a label. Before the pitch even starts its derailed by…